User Experience expertise in
Hospitality, Restaurant, and B2C Retail service solutions
Identify and validate who customers are and what they want and need
Using proven methods and tools to understand user behavior to define and clarify their goals.
Provide ongoing direction and means-to-measure effectiveness of UX decisions
Applying 25+ years of experience building teams and influencing an organization's UX efforts.
Direct the building of prototypes and usability testing
Applying Design Thinking to perform big-picture prototyping
and usability testing.
POS designs for hotel and staffing
management and scheduling
Table and menu management
PAR level intelligence
B2C retail eCommerce transactional site design with rapid checkout and payment
Conduct strategic audits of apps, SaaS products, and websites
Providing a holistic evaluation and auditing of a company's digital product.
Engage and educate key stakeholders
Highlighting the need for user research and leading your team through research initiatives.
Workshop and Roadmap UX Strategies
Equipping stakeholders with a working knowledge of the best and most current practices for effective UX and UI..